Posted by Mino on May 13, 2009
As strange as this might sound to you but this is the latest case I have faced which in the end appeared to be a known bug and Microsoft Premiere Support were able to solve it after 3 weeks of investigation
Setup
So you have OCS 2007 R2 implemented over Windows 2008 and the Backend is placed on SQL 2008 on windows 2008 server. The below roles are all implemented on windows 2008:
- Front End 1
- Front End 2
- Mediation
- Consolidated Edge not joined to the domain
Problem:
When you restart any OCS server you cannot remote access to that server again, the Ping over the server is lost and when you go and check the server you find the network is disconnected.
If you went through all of the OCS Server services you will find them all are in the mood of starting and it will take it like 10 minutes then it will fail to start .
If you set these OCS Services to manual start rather than Automatic then reboot. You will find that the server is functioning normally.
This is really a very strange problem and I never faced it before as I have already implemented the OCS on 2008 but I still up to this moment don’t know the symptoms that causes this problem to happen.
Solution:
- Set startup type for wmiApSrv to automatic
- Add dependency on RtcSrv to wmiApSrv
- Set startup type for RtcSrv to automatic
- Reboot
- RtcSrv is starting and running
- Set startup type for all Rtc* services to automatic
- Reboot
- All Rtc* services starting and running
To set the RTCSrv service dependency you can use the registry to modify the following:
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\RtcSrv and modify the DependOnService to include the wmiApSrv.
Posted in Consolidated Edge, Edge Server, Front End Server, Miscellaneous, OCS 2007 Components, OCS 2007 R2, Uncategorized | Tagged: OCS 2007 R2 server services fail to start, OCS 2007 R2 servers lose network connection, Rtc services, RtcSrv, Services are set to Automatic, wmiApSrv | 4 Comments »
Posted by Mino on March 11, 2009
This section identifies the Office Communications Server components that can be collocated on the same computer and the components that explicitly cannot be collocated. Any combination that is not identified has not been tested and is not supported.
The following table identifies the Office Communications Server roles that can and cannot be collocated.
|
This server role/configuration
|
Can collocate with this server role/component
|
Cannot collocate with this server role/component
|
|
Standard Edition configuration
|
· Archiving Server (not recommended)
· Monitoring Server
|
· Director
· Communicator Web Access
· Edge Server
· Mediation Server
· Group Chat Server or Compliance Server
|
|
Enterprise Edition consolidated configuration
|
None
|
Never collocated
|
|
Back-End Database server
|
· Archiving database
· Monitoring database
· Group Chat database
· Compliance database (for Group Chat)
|
· Any other Office Communications Server role
|
|
Enterprise Edition expanded configuration, Front End Server
|
None
|
Never collocated
|
|
Enterprise Edition expanded configuration, Web Conferencing Server
|
None
|
Never collocated
|
|
Enterprise Edition expanded configuration, Application Sharing Server
|
None
|
Never collocated
|
|
Enterprise Edition expanded configuration, A/V Conferencing Server
|
None
|
Never collocated
|
|
Web components
|
· Archiving Server
· Monitoring Server
|
· Front End Server
· Web Conferencing Server
· Application Sharing Server
· A/V Conferencing Server
· Director
· Communicator Web Access
· Edge Server
· Mediation Server
· Group Chat Server or Compliance Server
|
|
Director
|
None
|
Never collocated
|
|
Communicator Web Access
|
None
|
Never collocated
|
|
Edge Server
|
None
|
Never collocated
|
|
Mediation Server
|
None
|
Never collocated
|
|
Archiving Server
|
· Web components
· Monitoring Server
|
· Front End Server
· Web Conferencing Server
· Application Sharing Server
· A/V Conferencing Server
· Director
· Communicator Web Access
· Edge Server
· Mediation Server
· Group Chat Server or Compliance Server
|
|
Monitoring Server
|
· Web components
· Archiving Server
|
· Front End Server
· Web Conferencing Server
· Application Sharing Server
· A/V Conferencing Server
· Director
· Communicator Web Access
· Edge Server
· Mediation Server
· Group Chat Server or Compliance Server
|
|
Group Chat Server
|
None
|
Never collocated
|
|
Compliance Server (for Group Chat)
|
None
|
Never collocated
|
Posted in OCS 2007 Components, OCS 2007 R2 | 2 Comments »
