Mino – The UC Guy

Microsoft Unified Communications Blog

Archive for the ‘1-What is UC’ Category

Microsoft UC Voice Pilot Program

Posted by Mino on May 13, 2009

If you have heard allot about UC and you are interested to implement in your organization and you don’t have the knowhow and you don’t have the money to outsource someone to do this …then this is for you.

Microsoft is offering a full paid UC Pilot to have UC Solution  implemented in your organization running for 25 pilot users from your organization….all you have to do is ask you Microsoft Account Manager for a Voice Pilot and here is what you will get also for free

A Voice Pilot is defined as an OCS 2007 deployment with the following characteristics for at least 25 users:

  • User has been enabled for IM, Presence, and Enterprise Voice
  • User is relying on Office Communicator 2007 or Office Communicator Phone Edition for their daily business telephony needs – OCS is managing incoming and outgoing call routing
  • The OCS Voice Pilot implementation must be connected to the customer’s existing production PBX with the Pilot Users’ primary number managed by OCS
  • The OCS deployment has to be on Physical servers and not virtualized ones
  • Customer willing to become a public reference case in FY09 (i.e. press, analyst, or customers reference, case study, etc)
  • Complete a validation questionnaire provided by Microsoft

Besides the free implementation and the buisness presentation , you will also get for free the Voice Pilot kit box below  which includes the following gifts J

 Voice Pilot Kit

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Unified Communications User Awareness and Training Materials

Posted by Mino on April 25, 2009

Microsoft Unified Communications Training and Adoption 2007/2007 R2 User Awareness and Training Materials

 The Unified Communications 2007/2007 R2 User Awareness and Training Materials Kit provides resources for IT Pros, Administrators, or Corporate Trainers to speed the usage and adoption Unified Communications technologies in the enterprise. Materials in the kit can be customized to the needs of the company and/or organization. The kit provides the following materials: Awareness Materials – Posters, Web Banners, Door Hangers, and Stickers Training Materials Quick Reference Cards, Tips & Tricks Cards, and links to Web-based Training, Getting Started Tours, and Office Online Help and How-to’s.

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CISCO or MICROSOFT

Posted by Mino on March 4, 2009

Any Post starting with this disclaimer means that this post was not written by me however I have liked it and added to my blog. I will also include the link to the original or Similar post to provide credit to the original author.

https://blogs.pointbridge.com/Blogs/mcgillen_matt/Pages/Post.aspx?_ID=60

There’s a showdown brewing between Microsoft and Cisco in the UC space. Both companies offer a lot of different products, some overlap and some don’t. I made a chart below to show where the products that do overlap stack up.

If you believe that the future is based on a software-powered universe, you’d have to put your money on Microsoft

Feature  Cisco Product  Microsoft Product 
Telephony / Call Control  Unified Communications Mgr.  OCS 2007 R2 
A/V Conferencing  MeetingPlace / MeetingPlace Express
Web Conferencing  WebEx / MeetingPlace
Presence / IM  Cisco Unified Presences (CUPS) 
IVR / Speech Applications  Cisco IPIVR / IPCCX
Softphone  IP Communicator 
Video Calling  Unified Voice (formerly VT Advantage)
Voice Mail  Unity / Unity Connections  Exchange 2007 

One of the other major things MS has going for them is price. It’s not fair to Cisco to tally up all the licenses in the table above and compare it to an OCS ECAL per user, although that’s how you had to buy those products until recently. They’ve taken another cue from MS and unified the licensing.

Cisco have changed the licensing structure so customers can buy the above products in a unified bundle (CUWL) per user, so the pricing is much easier to swallow. Here’s how this breaks down:

Features  Cisco CUWL Pricing  Microsoft ECAL Pricing 
Voice, Presence, AV, Etc 

$425  

$204 

VoiceMail 

– 

$36 

Required Maintenance*

$125 

– 

Total (MSRP)

$550 

$240 

*CUWL requires 3 years of maintenance @ $125 a year

This is all list price and subject to great variance

Posted in 1-What is UC, Miscellaneous | Tagged: , , , , , , , , , , , | 2 Comments »

Our New Unified Communications Ad

Posted by Mino on October 1, 2008

Posted in 1-What is UC | Tagged: , , | 1 Comment »

What is UC ?

Posted by Mino on October 1, 2008

 

The computer starts to work like a phone

To call someone, you just click on his or her name. The computer places the call. It doesn’t matter whether you see their name in e-mail, inside Microsoft Office Word, or on a Microsoft Windows SharePoint Services site: their contact information and the ability to reach them is always present.

Presence is one of the key benefits of unified communications because it unites all the contact information stored in Active Directory with all the ways people communicate: phone, conferencing, instant messaging, e-mail, calendaring. People’s availability, their contact information, and the ability to communicate with them are integrated and always just a click away.

 

The phone starts to work like a computer

Try this with a standard office phone: call someone, then add someone else to the call. Okay, now add ten people. Now, turn it into a live video call. Could you do it? Is it even possible?

With Microsoft unified communications technologies, you click to call. Click again and you can launch a conference call. Need video? It’s a click away. It’s that easy.

 

Voice mail becomes e-mail

Voice mail arrives in your Microsoft Office Outlook inbox, right beside your e-mail. That might not sound impressive, but have you ever tried to forward voice mail using the touchtone keypad on a telephone? When voice mail becomes e-mail, you can forward it just like any e-mail: to one person, a work team, or an entire department.

 

On the back end, things are even better

Change like this usually means a lot of new hardware, extra work for IT, and a vastly more complex infrastructure. But not with Microsoft unified communications technologies.

 

VoIP as you are

You don’t need a forklift to install Microsoft unified communications technologies because Microsoft uses software instead of hardware. Microsoft Office Communications Server 2007—the server that delivers presence, instant messaging, and audio- and videoconferencing—integrates smoothly with your existing telecommunications infrastructure, including your current PBX.

 

Unified communications streamline infrastructure

Microsoft unified communications technologies use Active Directory to unify the entire corporate directory—names, PBX extensions, e-mail addresses, and logons. This simplifies IT administration.

 

Use speech technology for self-service via the telephone

Voice portals offer callers an easy way to get to information they need using naturally spoken language from any phone, 24 hours a day, 7 days a week.

The powerful speech-enabled Interactive Voice Response (IVR), Speech Server, which is a part of Microsoft Office Communications Server 2007, can help businesses deliver significant value through speech-enabled self-service applications via the telephone at a very attractive price.

Such applications can be both inbound, like the above mentioned voice portals, as well as outbound applications, like quality surveys or notifications via the telephone.

 

Phone calls become digital assets

Just like e-mail. Which means they can be logged, reviewed, published, and archived. Having a complete record and recording of every phone call is increasingly critical as businesses struggle to comply with stricter federal and international regulations.

 

Flexible and future-ready

By using a software solution to deliver unified communications, your business can stay flexible and embrace innovations as they come. The Microsoft unified communications platform of powerful APIs enables developers to extend that software solution with security-enhanced and productivity-enhancing applications that span all modes of communications. When emerging technologies and changing business needs require your communications infrastructure to adapt, all you have to do is extend or upgrade your software, not your hardware

 

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