Mino – The UC Guy

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Posts Tagged ‘AVAYA Communication Manager’

Application Notes for Microsoft Office Communicator Clients with Avaya Communication Manager Phones

Posted by Mino on November 17, 2008

These Application Notes describe the configuration procedures for enabling Microsoft Office

Communicator (MOC) clients to operate Avaya Communication Manager phones. The MOC

client and Microsoft Office Communications Server (OCS) provide the user with multiple

modes of communications, such as Instant Messaging (IM), voice, and video. The

configuration steps described herein focus on the TR/87 integration between Avaya

Application Enablement Services and Microsoft OCS. The TR/87 integration allows MOC

clients to make and answer calls on Avaya Communication Manager phones, as well as

perform basic call control operations such as hold/retrieve, transfer, and disconnect.

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Posted in AVAYA, communicator client, PBX Integration | Tagged: , , | 2 Comments »