Mino – The UC Guy

Microsoft Unified Communications Blog

Posts Tagged ‘Communicator 2007 R2’

Users migrated from OCS 2007 RTM version to R2 version will get an error that all contact’s presence is “Unknown”

Posted by Mino on April 10, 2009

Cause:
—–
Local cache of MOC client problem. MOC failed to update current status of
contact.

Solution:
—–
Delete local cache.
Location is
(Vista/2008)
“%userprofile%\AppData\Local\Microsoft\Communicator”
(XP/2003)
“%userprofile%\local settings\application data\Microsoft\Communicator”.

Simple and Quick 🙂

Advertisements

Posted in communicator client, Front End Server, Migration LCS to OCS, OCS 2007 R2 | Tagged: , , , , , , , | 1 Comment »

Communicator 2007 R2 Phone Accessibility

Posted by Mino on March 9, 2009

A common request for RFP is support for TTY. What is it? A TTY is a device that enables people who are deaf, hard of hearing, or speech-disabled to use the telephone by typing messages back and forth to one another instead of talking back and forth. In order to communicate, a TTY is required at both ends of the conversation, unless the call is placed through Relay. OCS now supports integration with TTY with OCS R2.

Under options you can turn on tty mode and connect a keyboard to a device such as the Catalina phones for OCS.  I haven’t seen documentation on this yet but I’ll post when I know more.

phone-accessibility6

Posted in communicator client, OCS 2007 R2, PBX Integration, Phone Edition | Tagged: , , , | Leave a Comment »