Mino – The UC Guy

Microsoft Unified Communications Blog

Posts Tagged ‘communicator client’

OCS 2007 and Outlook 2007 Smart Tags

Posted by Mino on March 21, 2009

I have been asked about the do ability to have the Presence of a person from inside the body of an e-mail or to to be able to call a phone number from inside the e-mail body also.

to do this you need to go the below settings from inside the outlook 2007

Tools – Options –Spelling–Spelling and Auto Correction–Auto Correct Options –Smart Tags

Make sure to click on both Person Name (English ) & ( Outlook email ) , and Telephone Number . 

communicator-presence-smart-tag1

 

phone-number-smart-tag1

Posted in communicator client, OCS & Exchange07, OCS 2007 R2 | Tagged: , , , , , , | 3 Comments »

October 2008 Communicator Update

Posted by Mino on October 27, 2008

Description of the update for Communicator 2007: October 24, 2008

This update fixes the following issues:

Posted in Common Errors, communicator client, Miscellaneous | Tagged: , , , , , , | Leave a Comment »

Communicator Add In for Outlook 2007

Posted by Mino on October 8, 2008

An Add-In for Outlook 2007 which allows you to view and interact with your entire contact list from Office Communicator 2007.

Business users spend a majority of thier day in Outlook, why should they have to toogle back and forth from Outlook & Communicator?
This Add-In allows those business users to keep working in Outlook as well as view presence, call or instant message thier contacts.

Technologies Used

  • Office Communicator 2007 Automation API
  • Visual Studio 2008
  • Visual Studio Tools for Office

you can download it from here http://code.msdn.microsoft.com/Communicator4Outlook 

Posted in communicator client | Tagged: , , , , , , | Leave a Comment »

Phone Numbers are not displayed for Communicator 2007 Users

Posted by Mino on October 8, 2008

we’ve had Enterprise Voice with Office Communication Server (OCS) 2007 set up for quite a while and we have been adopting the usage of it more and more as time goes on. So I told someone to call my Mobile Phone number via Communicator 2007 and they said they didn’t see my Mobile Phone number.  I definitely thought this was odd as Active Directory (AD) has me configured for Home Phone, Mobile Phone, and Business Phone.  My Mobile Phone number and my Home Phone number are the same numbers while my  Business Phone number is different.

So it will help to give you a little background on how phone numbers show up to Communicator 2007 clients in relation to how my account is configured in our production AD environment.

In Office Communicator 2007, I am going into the Options > Phones Tab.  You will see that my Work Phone, Mobile Phone, and Home Phone are all greyed out.  This is because OCS 2007 is integrated with AD.  My AD account has Work Phone, Mobile Phone, and Home Phone all set.  As stated earlier, my Mobile Phone and Home Phone are the same while my Work Phone is different.

All Work, Mobile, and Home phone numbers are visible to all contacts in an AD environment if they have either Company, Team, or Personal Access Levels which you can assign to someone by Right-Clicking this individual within your Contacts list.  Because my phone numbers are published in AD, Communicator 2007 does not provide the ability to modify the phone numbers.

For contacts not in your Active Directory environment, you have more flexibility with who sees what phone numbers.  For example, if I am federated with another organization who also has OCS 2007, those contacts are not part of our Active Directory.  Because of that, the same rules in the previous paragraph do not apply.  They do not see my Work, Mobile, and Home numbers if they have either Company, Team, or Personal Access Levels to which I associated with their contact.

Instead, these contacts go by the following Access Levels ONLY if I selected to publish my phone numbers.  As you can see, I have all three of my phone numbers set to be published.  Because of that, all federated contacts can see my phone number information if I give them the proper Access Levels to do so.  By default, all new contacts are provided Work Access Levels which means federated contacts will only be able to see your Work Phone number by default.  Again, remember, if the contact is a part of your AD environment, they will be able to see all your phone numbers if they have either Company, Team, or Personal Access Levels which they will be default.

So because my Home Phone number and my Mobile Phone number are the same but my Business Phone Number is different, if someone goes to Communicator 2007 to select a phone number to call, they will only see Home Phone number and Business Phone number.

I have verified that this works the same way in a couple of OCS 2007 environments using Communicator 2007 and I don’t see any options to change this behavior.  You would think that all three options would display or that Mobile Phone number would have preference as the display number as Home Phone number.  After all, Communicator 2007 is a business tool.  Would you rather contact someone on their Mobile Phone number or their Home Phone number?  I would say most likely the favored choice would be the former.

Posted in communicator client | Tagged: , , | 1 Comment »

How to enable “Appear Offline” presence status in office communicator?

Posted by Mino on October 7, 2008

This artcile talks about how can you enable your MOC 2007 to have the status “Appear Offline”. Once you have this status, you can set yourself to appear offline while you are online

There might be times when you want to login in office communicator but you don’t want to appear online. You would like to set the status as “appear offline”. Since you dont have this option by default in MOC 2007, you need to modify following group policy before you could get this option in MOC 2007

The policy name is “Enable the state Appear Offline” in the group policy. You need to enable it and ensure that the policy gets applied. (You might want to run gpupdate /force after applying this change).

Note: You will get above group policy setting after importing Communicator.adm template in the group policy object.

You can enable “Appear offline” status in office communicator using registry editor as well.

You need to create following registry DWORD and set its value as 1 to enable it.

The DWORD name is EnableAppearOffline, type is REG_DWORD and location is

My Computer\HKEY_LOCAL_MACHINE\SOFTWARE\Policies\Microsoft\Communicator.

After making above change, exit from office communicator (from system tray) and relaunch it.

After signing back into Microsoft Office Communicator 2007, you should be able to see “Appear offline” status as follow.

Posted in Miscellaneous | Tagged: , , , | 2 Comments »