Mino – The UC Guy

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Posts Tagged ‘Communicator custom tabs’

Communicator 2007 R2 Custom Tabs Custom Tab not showing up

Posted by Mino on February 5, 2009

Issue: Custom Tab not showing up
OCS Platform: OCS 2007 R2 Standard running on Windows 2008
OS/Client Running Windows Vista x32 with MOC 2007 R2.
Application: Response Group app.. Configured my MOC user as a a formal
agent

 

as per the Microsoft R2 guide for the Custom tabs I Created local tab.xml file and configured registry to point to it per
MS documentation:

Registry key :   TabURL REG_SZ file:///c:\Tabs.xml.

 

and the XML file was like the below 

<?xml version=”1.0″?>
<tabdata>
<tab>
<image>https://ocsfe.linkdev.com/rgs/clients/RgsOcTab.png</image>
<userid>true</userid>
<name>Response Group Tab</name>
<tooltip>Response Group Tab</tooltip>

<Contenturl>https://ocsfe.linkdev.com/rgs/clients/Tab.aspx</contenturl>
<contactid>true</contactid>
<accessibility>both</accessibility>
<siteid>1</siteid>
</tab>
</tabdata>

I am able to browse to both the PNG and tab.aspx using I.E without
prompts or warnings. Has anyone run across this?

 

 

The Problem was simply with the below line :
<contactid>false</contactid>

 

In the original Microsoft guide it is mentioned to write <contactid>true</contactid> in the XML file , simply change it to false and it will work fine.

Posted in communicator client, OCS 2007 R2 | Tagged: , , , | 7 Comments »